Eli India - Product Manager/Product Specialist

Job Title: Product Manager

Shift Timings: 12:00 PM - 9:00 PM

Qualification: Graduate/Post Graduate with relevant product development experience

Experience: 3-7 years

Job description:

At a high level, the Product manager will be responsible for the strategy planning, creation of roadmap, and feature definition for the line of products.

- Expert on products' services, inclusions, market, pricing.

- Review and advice on marketing copy, product instructional information, sales and customer service training materials.

- Provide guidance to the HIPAA compliance product development team as a subject matter expert of HIPAA.

- Work closely with web development team and oversee project management for new product development.

- Answer customers and sales technical and product queries.

- Develop program for certifications, security and other services.

- Manage the value delivered via HIPAA compliance products to ensure members are delighted with the benefits and services they receive.

- Understand the factors that drive individuals to become and remain customers of our HIPAA Institute products.

- Cultivate the key sources of benefits to compliance product customers to ensure strong retention and growth.

- Demonstrate the online products, explain their key benefits and uniqueness

- Work closely with sales team, marketing team, and distribution partners to bring HIPAA compliance products to market.

- Advise cross functional team on best sales methods and price points based on understanding of market and audience.

- Recommend and advise cross functional team on product improvements, enhancements and new releases.

Key Skills Needed

- Knowledge and experience in the US healthcare industry

- Strong communication skills with ability to explain complex regulatory concepts in simple, concise language to people who have no compliance knowledge.

- Collaborative team player able to work with globally located team

- Proactive ability to create and implement services and procedures from concept to execution

- Creativity to expand and improve digital products and onsite services

- Excellent oral/written communication skills, including group facilitation and presentation, including technical writing skills

- Excellent interpersonal skill and customer centric

- Strong product management experience - particularly managing workflow process software solutions or similar services targeted to US healthcare industry

- Understanding of software development concepts

- Minimum 3 years of product as a service development experience

- Experience serving a large and diverse constituency or stakeholder group

- Capability of acquiring and analyzing complex statistical data to measure and improve the performance of programs/services

- Ability to be decisive even when confronted with limited information and to adapt to feedback and a dynamic market environment

- Proficiency in defining and managing a set of goals involving diverse contributors with differing business objectives

- Possess an innovative spirit and demonstrate vision and strong leadership skills

- Familiarity using Agile User Story Management tools or any other standard product development methodology.

Additional Requirements:

- Need to assist health care organizations in the development of "best practices" for safeguarding ePHI.

- Should have understanding of Implementation, Management and Enforcement of information privacy and security directives as mandated HIPAA and HITECH.

- Should be aware of inputs to implement a HIPAA compliance/privacy program for small and mid-sized organizations/practices.

- Assess client environment and advice on issues of Corporate Compliance, Risk, and Privacy/Security compliance.

- Creating/Validating Compliance products, policies and procedures, plans and trainings.

- Identify and/or evaluate complex risks, internal controls and the mitigation action.

- Conduct HIPAA Privacy, Security and Breach Risk Assessments and facilitate remediation efforts.

- Administers Corporate Compliance Plan, training and oversight of OIG Work Plan audit activities.

- Should be aware of Risk Analysis and Management methodologies.

- Conduct HIPAA Risk Assessments and facilitate remediation efforts.

- Monitor and analyze new legal requirements or developments as it applies to HIPAA and all related rules to educate the HIPAA Institute product Development team, to develop a more competitive product.

- Identify opportunities at healthcare practices to improve engagement and increase HIPAA Institute's profitability.

- Share expertise to help make decisions on topics like strategy and scope for future growth of HIPAA Institute.

- Should be certified in Healthcare Privacy and Security.

- The candidate should have the ability to create and assess compliance programs based on various best practices and industry frameworks such as ISO 27000 series, SSAE-16 (SOC 1, SOC 2), GAPP, and NIST 800 series.

- It will be an added advantage if the candidate has worked on technical projects like web application architecture, security and privacy monitoring.