Eli Global - Process Improvement Analyst - ProEdTech

ProEd Tech

http://www.proedtech.com/

ProEdTech is an education technology company that offers training services and products in 15+ industries. The company has a presence on over three continents and serves industry professionals and businesses across the globe.

ProEdTech specializes in webinars, online conferences, seminars, boot camps, books, DVDs, white papers, industry reports and other learning tools and products that are designed to simplify governance, risk and compliance (GRC) for enterprises and industry professionals.

Position Summary

The Process Improvement Analyst facilitates the fostering of a continuous improvement culture. It will lead and facilitate technical and/or operational process improvement initiatives across the organization using process improvement methodologies, project management strategies, leadership, and change management skills to achieve outcome improvements.

Essential Functions

- Facilitate on-going quality inspection and audits of processes across multiple distribution centers.

- Facilitate process improvement & prioritization events and present findings with varying levels of employees and management.

- Act as liaison with department heads and lead for audits.

- Develop and maintain policy and procedure, process and tool documentation for department which meet department/company standards.

- Representing the business in reviews of process and systems controls, and the development of project schedules considering seasonal volume spikes, period close activities, etc.

- Actively participate in data validation activities prior to system conversions

- Readying the business team and impacted business partners for systems implementations through effective communications and end user training

- Provide regular project updates to management

- Attend appropriate meetings to stay abreast of other initiatives and process changes underway within the organization

- Miscellaneous or Ad-hoc projects and tasks as assigned.

- Departmental support including maintaining process documents, reports, SharePoint sites, etc.

Qualifications

- Masters degree in business, engineering or related field.

- 2-5 years relevant experience, 3 years experience business analysis and management with 2-3 years- experience developing and managing decision support tools, models, and reports.

- Proficient in MS Excel, Visio, SharePoint. Advanced MS Word skills.

- Excellent verbal and written communication skills.

- Familiar with Lean and Six Sigma tools and methodology; 6S, Visual Mgmt, VSM, Kaizen, etc.

- Developing Quality Management Systems and corresponding control documents including Policies, Procedures and Standard Work preferred.

- Developing training material and document control methodologies.

- Project Management experience.