Edge - Senior Business Analyst

Senior Business Analyst

Who we are ?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph- . We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role :

To understand business needs while assessing the impact of those needs, capturing, analyzing, and documenting requirements and providing high level solutions that leverage product capabilities and best practices to produce an optimal solution. Communicates and implements recommended solutions.

Traits that you have :

A team player - I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator - I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.

The customer's biggest fan - I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion - I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Committed to my own and others' growth - I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver - I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious - I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy - I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product's overall risk and control environment.

Responsibilities :

- Ability to nurture and grow an enterprise B2B product with an End user focus

- Partner with product managers and clients to identify, document, and evaluate product requirements and roadmaps

- Build engagement with users of the product thereby increasing adoption, and increasing the ROI for the B2B buyer.

- Working with the technical team to design business solutions and run Agile Sprints for execution

- Documenting, training, and educating internal customers on the solutions developed/implemented

- Designing, creating, and supporting reports and dashboards using BI tools for both internal and external customers

- Developing business metrics to monitor customer satisfaction; Prioritize, and build features to improve these metrics

- Partnering with Product Support to identify key platform vulnerabilities, bugs and areas of improvement; Appropriately drive initiatives to resolve

- Researching on new data elements and sources to augment product and business needs

- Building partnerships internally to both support and influence strategic decisions

- Communicating and coordinating project statuses across various internal stakeholders in multiple time zones

Role Skills :

- 3+ years of relevant experience as a business analyst.

- Hands on B2B or B2C experience in any domain.

- Should have played the role of a Business Analyst/Associate Product Manager

- Hands on experience authoring product documentation (Requirements, user stories, FSDs, Process flows, wireframes, ERs). Visual modelling experience is desirable.

- Demonstrated ability to facilitate elicitation and analysis of business requirements, performing gap analysis and coming up with solutions.

- Communication clarity - should be able to get requirements translated to user stories accurately without meaning loss.

- Strong documentation, facilitation and communication skills.

- Tactful at stakeholder engagement, working at equal ease with the exec team as well as end users.

- Ability to manage competing priorities and work independently while meeting deliverables under tight time constraints

- Good familiarity and demonstrated experience with business analysis techniques.

- Comfortable working with demanding external customers, leading workshops and meetings to deploy the product.

- Hands-on experience in solution designing methodologies.

- Communicates with business SMEs to ensure expectations are kept in line with project status

- Drives the definition, testing, training, and implementation of functional requirements

- MBA/Equivalent qualification is highly desirable

Why should you join us? :

We are concerned not only with the growth of the company, but each other's personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location : Bangalore

Type : Permanent, Full Time