We are seeking an E-Commerce Manager to own the end-to-end process of our e-commerce business to enhance the customer experience and drive revenue growth.

- This role requires a hands-on builder, someone to drive our e-commerce department

- We are presenting you with an opportunity to utilize your E-commerce Management skills to build the next Dream Brands with us.

- Collaborate with Marketing, Finance, Order Management, Sourcing & other departments to optimize the entire operation towards growth.

- Reporting to the company CEO, this is the global role to plan and implement a high-level e-commerce strategy across various divisions and geographical regions.

- Manage the day-to-day e-commerce experience across desktop, mobile site and Social Media Channels to support the overarching digital and e-commerce strategy

- Collaborate with developers to improve website capabilities and performance

- Ensure the user experience is technically flawless, and the brand is properly represented across all channels

- Manage product inventory and merchandising across the e-commerce experience

- Manage all e-commerce activities to ensure the brand is consistently presented across all digital channels

- Create a superior customer experience by working with the Operations and Finance teams

- Troubleshoot e-commerce issues and solicit customer feedback to improve service and digital experience

- Partner with cross-functional teams to drive business and execute new business strategies

- Maintain and create processes documentation to drive team efficiencies

- Collaborate on efforts to improve the online experience by funneling ideas into the Ecommerce roadmap process

- Manage campaign reporting and analysis to ensure sales, traffic, and brand KPIs are met-

Qualifications:

- The ideal candidate is passionate about E-commerce and already has experience managing E-commerce brands previously.

- At least 5 years of experience as a successful E-Commerce Manager

- Experience in building, coaching, and managing strong e-commerce Operations Teams (Hiring experience)

- Ability to start from scratch and map out workflows, processes, and daily operations of managing an effective e-commerce DTC brand

- Strong knowledge of digital tools.

- Demonstrated understanding of eCommerce best practices, with a track record of applying these best practices

- Experience running operations in an eCommerce environment, including executing strategy

- Proven ability to be a self-starter with the ability to initiate action and follow an effort through to completion.

- A high degree of organization, accuracy, and flexibility; exceptional attention to detail

- Excellent English - written, verbal, and presentation skills

- Inquisitive and in constant pursuit of innovative ways to drive results; do not settle for the status quo

- Self-motivator to achieve goals

- Works independently and demonstrates a high level of problem-solving skills and good judgment

- Abundant exp. on amazon.in, amazon.com and other countries

- Experience working on 3PL and 1PL models.

- Experience working on eCommerce platforms worldwide or at least 2-3 different countries.