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16/12 Nainy Sood
HR at eClerx Services Ltd

Views:3837 Applications:287 Rec. Actions:Recruiter Actions:132

eClerx - Program Manager - Technology Delivery (15-20 yrs)

Mumbai/Navi Mumbai Job Code: 776277

Work Experience

- Overall around 15 years experience (+/- 2)

- Delivery lead experience which includes experience in all areas including Business Analysis, System Design, Development and Testing. We are specifically looking for individuals who have delivered large scale applications for Banks or Financial Institutions. These applications could be either client applications or internal applications for middle or back office.

- Understanding of Investment Bank Operations, across a few areas from Trade Validation and Control, Confirmations, Settlements, Reconciliations, Collateralization, Reference Data Management, Trade Enrichment, Risk Management etc. Domain knowledge is critical for fitment to the role.

- Hands on experience on development technologies/ platforms is an added advantage for the candidates who are applying for this position.

Objectives & Responsibilities

Innovation and Pre-sales support: 

- Engage with client stakeholders to make the business case for the opportunity. Work involves client discussions which would lead to scoping exercise. Actively role needs to be played in defining the business requirement, documenting the benefits and helping clients build the use case with positive ROI.

- Proactively look for improvement to internal operating models through both strategic and tactical change. This needs close engagement with the business teams (operations and account management).

- Help Sales Team with taking new ideas/solutions to clients and support on technical aspects of the proposal. Needs complete familiarity with concepts of RPA/ AI/ ML. Project experience on any of the new technology implementation is an added advantage for the candidate.

- Complete familiarity with Project Scoping and Estimation Models. Financial acumen to track profitability of each project (new or BAU) and innovation in finding ways to improve margins on existing projects.

Program and Delivery Management : 

- Define roadmap and set targets for process improvement and automation initiatives

- Reviewed deliverables such as requirements documents, design documents and functional test documents. Complete familiarity with all lifecycle models with experience of delivering across various lifecycle models.

- Background on architecting solutions/ applications is a must.

- Strong technical background so that the person can play the role of a mentor for the development and testing team.

- Good background on process documentation and knowledge management. Evidence of using tools and processes for Incident and Change Management.

- Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows

Team Management : 

- Create resource plans based on project pipeline

- Manage people costs within budget

- Manage recruitment and training of resources

Reporting and Escalation : 

- Ensure consistent and meaningful reporting and issue resolution management

- Lead discussion around issue resolution (classification of issues, follow ups etc.)

- Act as mediator to resolve issues, can own issues and brings it to closure

- Proactively involves key stakeholders and Line management

- Engage stakeholders proactively and coordinate across respective teams sitting in different regions

Technical Competency : 

- Experience on MSFT technology stack including front end, databases, reporting/ BI, middleware technologies

- Experience on Other Technology stacks which could be niche platforms for RPA platforms, Analytics, Data Sciences, Applied Machine Learning, Data Visualization, Data Warehouses/ Data Lakes, AR/ VR, Mobile Platforms

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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