eClerx - Program Manager/Software Delivery Lead

Program Manager - Delivery Lead

Key Responsibilities :

Delivery Management : Define, develop and implement successful project delivery strategies and programs in conjunction with all stakeholders. Applies to both traditional technologies like .Net/SQL as well as new areas like Robotics and Artificial Intelligence and Machine Learning.

Revenue Generation : Work closely and aggressively with the onsite team to drive technology revenue growth. Mine existing accounts and on-board new clients.

People Development : Be directly accountable for developing team members that can provide technical leadership. Responsible for performance management and evaluation, career development. Manage hiring and readiness for all employees in the organization.

Stakeholder Management : Work with stakeholders to manage expectations and deliver to expectations.

Financials : Manage the overheads in the business and ensure that there is optimum usage of a Manager's span in terms of headcount.

- Act as the focal point for development teams

Experience and Skills :

- 12-15 years of experience of providing Software Delivery, Project/Product Management, Team Leadership for large and mid size corporate and overseas clients

- Minimum of 2 years experience in delivering Robotics and AIML projects

- Strong End to End Project, Program & Delivery Management expertise

- Strong Agile/Scrum project planning, execution, strategic leadership skills, People & Delivery Management

- Technical expertise in all aspects of the SDLC involving requirement analysis, design, development, testing, implementation and enhancement as well as troubleshooting, Immense experience in managing support, maintenance and development projects

- Ability to lead, communicate, negotiate and influence are essential personality traits

- Excellent interpersonal communication skills with the ability to deal with people at all levels and comfortable in cross-cultural environment.

- Excellent team handling skills

- Excellent team player