HR at eClerx Services Ltd
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eClerx - Delivery Lead - Program Management (12-15 yrs)
Key Responsibilities:
- Delivery Management: Define, develop and implement successful project delivery strategies and programs in conjunction with all stakeholders. Applies to both traditional technologies like .Net/SQL as well as new areas like Robotics and Artificial Intelligence and Machine Learning.
- Revenue Generation: Work closely and aggressively with the onsite team to drive technology revenue growth. Mine existing accounts and on-board new clients.
- People Development: Be directly accountable for developing team members that can provide technical leadership. Responsible for performance management and evaluation, career development. Manage hiring and readiness for all employees in the organization.
- Stakeholder Management: Work with stakeholders to manage expectations and deliver to expectations.
- Financials: Manage the overheads in the business and ensure that there is optimum usage of a Manager's span in terms of headcount.
- Act as the focal point for development teams
Experience and Skills:
- 12-15 years of experience of providing Software Delivery, Project/Product Management, Team Leadership for large and mid size corporate and overseas clients
- Minimum of 2 years- experience in delivering Robotics and AIML projects
- Strong End to End Project, Program & Delivery Management expertise
- Strong Agile/Scrum project planning, execution, strategic leadership skills, People & Delivery Management
- Technical expertise in all aspects of the SDLC involving requirement analysis, design, development, testing, implementation and enhancement as well as troubleshooting, Immense experience in managing support, maintenance and development projects
- Ability to lead, communicate, negotiate and influence are essential personality traits
- Excellent interpersonal communication skills with the ability to deal with people at all levels and comfortable in cross-cultural environment.
- Excellent team handling skills
- Excellent team player
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