Job Role: Business HR

Location: Pune

Qualification: MBA / Any Graduate

Shift Timings : US Shift (5 PM - 5.30 PM to 3 PM - 3.30 PM)

Roles & Responsibilities:

- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

- Understand employees' concerns, escalate to appropriate levels and ensure resolution of the concern.

- Investigate and close employee grievances and take necessary disciplinary action wherever required

- Carry out the HIPO development and Career discussion programs for the identified group of Analyst/Sr.Analysts

- Monitor PIP for bottom performers in the Program

- Attrition management for the Program/process

- Target to reduce Grievance Level up to ZERO percent.

HR Reach out:

- Plan & organize fun on floor events

- Organize MTMs and conduct pulse meetings for A/SA pool

- Oversee the- 90-Day On-boarding program for TAs-PMs in the Program

- Ensure that the employees in the Program attend KM trainings programs

Performance Appraisal and Career Planning

- Conduct sessions to explain the concept of Performance Appraisals in the Organization.

- Ensure goal-setting activities are carried out between the managers and their subordinates at the start of the year.

- Help new managers with evaluating their subordinates.

- Drive PMS in the Program by imparting appraisal coaching to A/SA group and attending 1x1 for all A/SA BE cases

HR Ops Compliance

- Conduct exit interviews of A/SAs within timelines

- Timely closure of PIP cases for A-SAs

- Close BG cases for A/SAs in the Program where Insufficiency/discrepancy has been identifies

Tracker Updation and Reporting

- Ensure that all trackers like grievance, PIP, etc., are updated on a real time basis and shared with the Sr. HR BP and other stakeholders

- Create all necessary reports and dashboards required for each program/process area

- Drive REWARDS & RECOGNITION- in the program to recognize & reward contribution and achievement in order to motivate higher performance levels

Candidate shall adhere to the Information Security Policies and Requirements of the Company.

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