Freelancer at Human Resource Consulting
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EC Relationship Manager - Bank (3-5 yrs)
Acquiring & Managing Current Account Portfolios of the Branch for incremental deepening value, sourcing high end business accounts & generating Trade & Forex based fee income.
- Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.
- Sourcing Trade, Forex customers & thereby generating fee based income.
- Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.
- Handling Trade based queries from the Branch & increase forex revenue by smoothening transactions process by proactive liaison with Forex service cell, SPOPS & Credit departments.
- Accompanying & mentoring EC-PCAT during sales calls.
- Identifying new segments & set up new trade verticals for prospective business opportunities at different locations/regions new to the bank.
- Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income.
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