eBikeGo - Manager - Operations (3-5 yrs)
We are looking for Operations Manager with proven experience into Mobility & Logistics Operations
Role : Operations Manager
Location : Mumbai.
Experience : 3 years
Job Description :
- Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.
- Maintain and monitor the data management system to organize fleets as per various schedules and requests.
- Provide direction to department staff to regulate budget cycle requirements and control the budgeting process.
- Meeting and coordinating with Customer to ensure prompt and efficient service
- Ensure that entire team is aligned to business goals and are motivated all the time to ensure high performance
- To coordinate with sales team to ensure that whole fleet in the city is up and running
- To ensure that down time of scooters in the city are bare minimum
- To ensure tracking and deployment of vehicles at customer's end in the city
- To review daily/weekly/monthly reports and shared with HO
- To ensure that any legal or compliance or documentation issue should be highlighted to the Zonal Operations Manager and Central Legal Team immediately
- To liaison with local government authorities in the city for any matter with regard to company
- To ensure that timely execution of contracts and documentation with clients and assets is completed.
- To ensure all the assets are maintained and taken care properly on monthly basis
- To attend promptly all customer calls and report in the system
- To find out suitable & viable warehouses for scooters / spares while expanding in the same city
- To ensure that there is no damage of any kind to vehicle When new scooters arrive in Warehouse
- To ensure that proper coordination is done with the Accounts person so that all invoices are prepared on time and sent to the client for prompt payments from their end.
Key Responsibility Area (KRA) :
- Handling multiple City Operations
- Team Handling
- New City Operations
- Fleet Handling
- Client Coordination
- Reporting Ground Situation
- Inventory Management
Job Location : Kandivali(W)