eBay - Shipping Manager

Looking for a company that champions passion, courage and inventiveness, where you can be part of the team shaping the future of global commerce? Want to craft how millions of people buy, sell, engage, and ship around the world? If you- re passionate about joining our purpose driven community, that is dedicated to building a forward-thinking and diverse environment, work with ebay (client of Incom) - a company you will be proud to be a part of.

Job Description

eBay in India has a small team with a fast-paced work environment and entrepreneurial approach and is setting up new business grounds up and re-establishing eBay business in India.

Logistics Manager

Role and Responsibilities:

- Design and own vision and roadmap for eBay Global Shipping (Cross Border Logistics)

- Identify and partner with right logistic carriers for transportation and negotiate rates and contracts.

- Develop strong relations and be updated on shipping carriers, routes and rates and any changes to them.

- Review and analyze budgets, expenditures, and operations

- Develop and implement standard operating processes to scale and improve operations.

- Identify and automate all process and documentation required for shipping.

- Interface with internal teams to identify seller pain points / requirements to help create solutions in coordination with LSPs

- Review the processes through customer feedback mechanism and provide feedback and suggestions to modify them to enhance customer experience

- Recommend changes to the tech product team for improving ease of use of platform for sellers.

- Ensure all operations adhere to laws and guidelines set out by competent authorities.

Prior Experience and skills:

- Minimum 5 years of experience in core logistics.

- Master's degree required from top B school.

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Exceptional verbal and written communication skills.

- Experience in defining new processes is desirable.

- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.

- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.

- Strong team player acts like an owner, and ultimately focused on delivering results with high standards.