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EasyRewardz - Senior Key Accounts Manager - Loyalty (5-10 yrs)
Responsibilities -
- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought.
- Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.
- Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client
- Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives
- Liaise directly with the client, including when required with the senior management
- Convey progress on the account including presenting to the client periodically on achievements and growth.
- Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization.
Experience & Skills -
- 5 years+ Experience
- Strong knowledge of loyalty, CRM and/or marketing strategy preferably in Retail set up
- Eye for details and very strong execution and operational skills
- Good relationship builder with polish and gravitas
Qualification & Working Experience
- BE/B.Tech with MBA - from a premier institute
- 4+ years of working experience with at least 2+ years in a relevant role.
Travel
- Yes, 30% of the time (local or international, depending on events & exhibitions to be conducted, participated)
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