Senior Recruiter at Golden Red Consulting Pvt Ltd
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e-Cluster Head - Logistics (3-6 yrs)
- Fulfil adequate customer demands to deliver shipments and achieve your targets.
- Maintain & Manage the Vehicle's Uptime of 95%.
- Managing P&L of the City.
- Manage and build the relations with B2B and SME Clients and Solve their problems.
- Responsible for Hyperlocal Stores Operations matrix across the City, Meeting Clients exploring opportunities, Creating EV infrastructure nearby to the hubs & Sourcing of Manpower.
- Ensure great customer experience through managing an early morning supply chain with a multi-hierarchy team of 1000+ members which can successfully execute Tens of Thousands of shipments every morning without failures, Should have a sound voice and leadership skills to lead the 1000+ riders on his voice.
- Identify or plan 1000+ Electric Vehicle infra & parking in the phases to meet the Supply-demand, manage the proper accounting and proper details.
- Strategize and Execute central initiatives as well as contribute with ideas for effectively scaling up the operations in your city.
- Manage all required reporting data and share daily/weekly/monthly reports.
- Deploy and maintain the team count on the ground to operate day-to-day operations.
- Manpower Sourcing & Management: Deploy 1.2x Riders on the fleet, maintain the count, and increase the retention of the riders, perpetuating L0 and L1, and L2 retention targets.
- Manage the onboarding and training activities for TLs and Delivery Executives and ensure that they follow the required guidelines while performing different tasks.
- Ensure the team is following all the compliance and sop in hub operations and logistics in all areas.
- Use Cross Utilisation opportunities 60% Fleet should be cross utilized and run at least 16 Hours.
- Help build and implement SOPs, ensure strict adherence to the Processes & Service Level Agreements, Manage workflow and day-to-day operations.
- Work towards continuous improvement for serving all clients within the stated service delivery times across the city.
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