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17/05 Bhawana Singh Yadav
HR Consultant at SkillVentory

Views:743 Applications:212 Rec. Actions:Recruiter Actions:93

DVP/VP - Customer Experience - Bank (14-20 yrs)

Mumbai Job Code: 925832

Skills needed/Competencies :

- Proven experience in managing delivery and P&L of enterprise-level projects

- Implementation of Design Thinking methodology for digital transformation projects

- Deep experience in the digitization of physical journeys

- Experience of leveraging enablers such as Intelligent Automation, Fintech integrations to deliver optimized process

- Knowledge of competition and current trends in the financial industry

- Banking product and process knowledge

- Deeply familiar with agile ways of working, ideally with a Scrum Master certification

- Strong communication and cross-functional team management skills

Experience :

- 15+ years in banking and driving customer journey led digital transformation projects

- Should have managed a team of agile experts and have experience in implementing projects at scale in Banking

- Should have worked in a compliance-driven atmosphere & aware of regulatory guidelines

- Conversant with best market practices/ assessment approach

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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