About Dvara Solutions: Dvara Solutions is an ISO 9001:2008 certified technology-process company, whose mission is - to be a catalyst to high quality originators who aspire to maximize financial well-being of their customers- . Dvara aims to enable such high quality originators to provide convenient, flexible, reliable and continuous financial services to their customers through their state of the art technology solutions. Dvara Solutions- technology, financial product solutions and deep expertise in professional services such as training and incubation has equipped a host of organisations in the financial services delivery domain with such design and delivery capabilities. This includes KGFS which offers a full range of financial services for low income households in remote rural areas. Technology products designed and offered by Dvara Solutions includes its flagship product Perdix that comprises of the customer management and loan management systems. Perdix also has audit management, learning management and business intelligence and analytics systems to cater to all the technology needs of a growing financial institution. Further, Dvara Solutions- mobile technology offers full functionality of all its technology products on mobility devices such as mobiles and tablets. This provides a competitive edge to the financial institution making it truly customer centric. Dvara Solutions presents an opportunity to work on a state of the art evolving product that provides cutting edge user experience. One will get hands on learning and a platform to work on a dynamic product that is unique in the world of technology Position : Business Analyst Experience - 3-6 years of experience The incumbent will be in-charge of setting up and getting the product live for a new client as well as on-going service support for our existing client. Key Responsibilities: 1. To coordinate with the client and internal development teams for all aspects of implementation. 2. To conduct kick-off meetings with every new client to review expectations and to create a written project implementation plan with milestones and deliverables. 3. To Monitor every step of the implementation process and project progress; 4. To proactively identify potential issues and address them in a timely manner. 5. To communicate project status and to disseminate project information to client and internal project teams on a regular basis 6. To work closely with the product development team in discussing client feedback, post-implementation reviews and to document lessons learnt. 7. To communicate with the product development/ product management team regarding all implementation related customizations 8. To understand and manage evolving client expectations. To execute timely communication and change management. 9. To implement and track key metrics in-order to analyse performance relative to customer service. 10. To develop and monitor project implementation plan in accordance with contract agreement to meet customer expectation 11. To issue a client survey at the completion of each implementation to determine the client's perspective on the overall project. 12. Other duties as assigned from time to time. Key Capabilities 1. Ability to manage multiple clients and projects/task simultaneously 2. Exceptional customer service skills 3. Excellent communication skills 4. Excellent problem solving &amp; critical thinking abilities is a must 5. Flexibility to travel 6. Experience in banking and financial services sector is an added advantage 7. Hands-on-experience in Core Banking Products is an added advantage Minimum Qualification: MBA in Finance

Bangalore

Dvara Solutions - Business Analyst 

Dvara Solutions - Business Analyst  ,Job Description for Dvara Solutions - Business Analyst  in Dvara Solutions Pvt Ltd in  Bangalore for (3-6) years of experience. Apply Now!

Job Description for Dvara Solutions - Business Analyst  in Dvara Solutions Pvt Ltd in  Bangalore for (3-6) years of experience. Apply Now!