07/02 Ishita Maurya
Corporate HR Manager at DTDC

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DTDC - Manager - Franchisee Network Management - Expansion/Retention/Closure/Quality & Compliance (4-5 yrs) Premium

Bangalore Job Code: 662260

Experience : 4 - 5 yrs exp in core N/W or Dealer expansion role


CTC :13 - 14 Lacs


Working Days : 6 Days working


Location : Bangalore , Victoria Road


DTDC - Manager - Franchisee (Network) Management - N/W Expansion / N/W Retention/ N/W Closure/ N/W Quality & Compliance


DTDC Express Limited is India's leading express parcel service provider. DTDC is the pioneer of the franchising concept in the industry and operates one of the largest parcel delivery network in India. Through its strategic partnership with Europe's DPD group which is backed by Le Groupe La Poste - the French Postal organization, DTDC's global network and reach offers end-to-end solutions for parcels with diversified offerings such as Express Domestic & International, Supply Chain Solutions, 3PL, Warehousing, E-commerce, E-Fulfilment and Cross-Border Solutions. DTDC's expansive footprint spans across USA, UK, Canada, UAE, Australia, China, Singapore and major Asian countries, through its own operations, joint ventures and business associates.

Established in 1990 and headquartered at Bengaluru, DTDC engages a field workforce of more than 35000 resources with 7 Zonal offices, 20 strategically located Regional Offices and over 522 operating facilities spread across India. DTDC Express Limited has its presence in more than 500 district headquarters through its large network of more than 10,500+ franchisees and extends services to over 10,000+ Pin codes while handling more than 12 million shipments every month. DTDC Express Limited is an ISO 9001:2015 Certified by DNV. DTDC's market leadership is further validated by several awards and recognition from customers, superior brand experience, and sustainability which include recognition as - National Award for Exemplary Position- under Express/Courier category at CII Scale Awards 2016 and Best employer under Others & Diversified by Business Today 2018.

Job Description :

Expansion :

1. Carry out the budgeting exercise for network expansion across regions looking into market potential

2. Responsible for building region-wise pipeline of prospective channel partners & track the entire process of Channel Partner selection & appointment process

3. Ensure region-wise budget achievement related to network expansion

4. Ensure quick activation of new appointment

Retention :

1. Devise & execute different programs & processes to ensure retention of channel partners in the system

2. Ensure due diligence in the Closure of channel partners in the system

Ensure hygiene of Network :

1. Study industry best practices on network expansion & delivery methods & payouts to ensure new programs are deployed in DTDC for network expansion & pin-code coverage

2. Study the pin-code coverage of competition & deploy methods to ensure network expansion in competition served pin-codes

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