DTDC - AVP - Network Operations Excellence - Mid Mile

AVP - Network Operations Excellence (Mid-Mile)

About the role :

- Lead key transformation initiatives by managing network related programs in collaboration with cross functional teams to drive the network strategy and achieve state of the art lean network operations

- Lead the overall network design (hub & spoke and mesh structure), optimization and continuous efficiency improvement to develop a reliable, cost efficient and agile transportation network

- Own all aspects of how a network impacts customer and shipper experience; manage performance, measure, analyze & then drive initiatives necessary to improve it

- Evaluate network requirements & synergies for various service offerings, identify opportunities of improvement & standardization of network processes and drive overall throughput enhancement

- Develop network capacity planning models, revise plans based on business requirements, align with all stakeholders and drive implementation

- Define, launch and manage projects having direct impact on network constructs

- Dig deep in data to determine health of network, work with operations to identify causes of failure, clearly define actionable decisions and drive corrective actions

- Evaluate and implement new technological solutions to improve network planning & processes

- Maintain governance with relevant stakeholders through weekly, monthly, quarterly and annual business performance reviews

- Develop playbook for appropriate response by network operations to unexpected events like strikes, weather disruptions, major capacity losses, etc. to continually strengthen business continuity management

Professional traits:

- Leadership - proven ability to inspire and motivate others toward measurable objectives

- Ability to deal with ambiguity and define programs with little or no information

- Ability to create and sustain a sense of urgency

- Customer focus with excellent problem solving and decision-making skills

- Use cutting edge optimization methods to model the network

- Able to dive deep and is never out of touch with the details of the business

- Excellent stakeholder management and project management in a high pressure environment

- Excellent analytical skills

- Strong communication and interpersonal skills

Basic Qualification :

- Bachelor's/Master's degree, preferably in Supply Chain Management, Operations Research, Industrial Engineering, Mathematics, Statistics, or related fields

- At least 8-10 years of business experience in areas relevant to network optimization such as operations research, supply chain management, linehaul management and design

- Strong Data and Analytics capabilities - Ability to leverage large amounts of complex data sets to support business decisions by telling the story with data