DTDC - Assistant General Manager - Sales Strategy

AGM Strategy (Ecom)

- Working with the leaders to drive the sales strategy to achieve sales target (including identifying business risks and potential mitigation measures e.g. customer concentration risk)

- Analysing customer performance regularly and sharing the report with the concerned KAM and CRM personnel

- Lead in the creation of frameworks and analysis to support strategic decisions

- Conduct analysis on topics such as new market opportunities, strategic initiatives, business development, competitive landscape, and cross-business segment opportunities

- Develop strategic presentations and materials for use both internally and externally, including Investor Day and other conferences and forums

- Partner with business leaders to drive innovation and diversification agendas

- Continuously monitor and evaluate goals and identify opportunities for improvement

- Preparation of target market list; identify new customers and e-commerce clusters

- Develop Pricing Strategies specific to customer segments and target markets.

- Responsible for data analytics and identifying potential partnerships with e-commerce players

- Formulating and driving the sales strategy to achieve sales target (including identifying business risks and potential mitigation measures e.g. customer concentration risk)

- Responsible for developing efficient onboarding formalities for new customers.

- Coordinate with Sales Leaders to forecast peak demand to facilitate operations and network planning

- Participating in e-commerce conferences and seminars, attending D2C summits, understanding key trends in e-commerce and identifying opportunities for the organization (e.g., ONDC)

- Identify future opportunities for partnerships with new D2C brands, online brands etc, as part of festival offers, promotions etc.