Want to be part of the most disruptive and innovative automobile e-commerce start-up in India with a world-class team, long-term vision, and top global investors backing? Don't just dream it. droom it! We are looking for an experienced Senior Director of Operations, who will work directly with the Founder &amp; CEO, to lead all the operational processes including customer support, catalogue, and delivery. What We're Looking For: - 8 - 15 years of progressive experience working in an operational leadership role - Experience in logistics/fulfilment/service delivery/supply chain management. - Experience in managing operations in an e-commerce/logistics company preferred. - MBA from a top-tier school preferred - Domain experience in e-commerce supply chains is add on - marketplace SCM knowledge an added plus. Strong desire for a start-up career trajectory. - Strategic thinker who can plan, execute and pivot according to circumstances with a clear objective of achieving overall revenue and organizational growth. - Highly analytical with exceptional presentation and negotiation skills - Ability to effectively influence and collaborate with diverse external &amp; internal stakeholders - Ability to multi-task in a high-pressure environment by having superior prioritization and time management skills. - Knowledge and experience with distribution operating systems, logistics and forecasting. - Result-oriented with a high sense of ownership. Job Description: 1. Process Building, SOP Review &amp; implementation 2. Regularly interacts with the concern teams to understand and meet/exceed service requirements/Returns/Refunds/Reverse Supply Chain 3. Responsible for driving strategic supply chain projects. 4. Develop Fulfilment strategies and Create a demand and supply mapping framework to improve delivery speed and reduce fulfilment cost. 5. Domain experience in e Commerce supply chains is add on - marketplace SCM knowledge an added plus. Strong desire for a start-up career trajectory 6. Communicates effectively with Marketing and Finance. 7. Directs team to establish priorities for the available work force and ensure proper execution. 8. Maintains open communication with all levels of management in the distribution center. 9. Customer Relations through delivery efficiency, customer returns &amp; refunds management 10. Order Management within defined SLA's 11. Manages successful facility start-ups: within budget and on time. 12. Implements Strategic Initiatives that focus on meeting growing business needs. 13. Focuses on continuous service and cost improvement. 14. Prepares annual budget 15. Responsible for continual tracking of budget related information. 16. Reviews monthly Responsibility 17. Calculating the financial roll-forward inventory on a monthly basis. Responsible for overall physical inventories in the distribution center. About Droom : Founded in April 2014 in Silicon Valley, Droom is India's first mobile marketplace to buy and sell used and new automobiles. At Droom, passion, energy, innovation, and customer centric approach are always welcome. We are passionate about building mobile consumer technologies, enabling automobile sellers to sell online, and offering the world-class mobile shopping experience. Droom is non-formal, fun, collegial, non-hierarchical and high-energy environment. At Droom, you can deliver the best work of your career without having to worry about work politics, delays, biases or slowness.We believe that the best mobile shopping experience can be built only with the most customer centric and passionate people. If this sounds like you - we want you. To learn more about Droom, please visit: droom.in and to apply please drop an email. - Manage individual department heads to ensure that company's operational priorities are aligned with total company direction. - Conceptualize and develop the model for E-commerce fulfilment from Order acquisition to delivery, replete with cost structures and time lines. - Benchmark and experiment so as to implement processes and systems that will create a seamless customer experience and generate higher productivity and revenues. About Droom : Founded in April 2014 in Silicon Valley, Droom is India's most trusted marketplace to buy and sell used and new automobiles. Droom is the largest automobile portal in India with nearly 65% market share and among the top 3rd E-Commerce companies in India (in terms of GMV). Droom is a well-funded, rapidly-growing company that offers competitive compensation, stock options, great learning &amp; exposure, and merit-based career path.

Gurgaon/Gurugram

Droom - Senior Director - Operations 

Droom - Senior Director - Operations  ,Job Description for Droom - Senior Director - Operations  in Droom Technology Private Limited in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!

Job Description for Droom - Senior Director - Operations  in Droom Technology Private Limited in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!