Want to be part of the most disruptive, innovative mobile commerce start-up in India with world-class team, long-term vision, and top global investors backing it up- Don- t just dream it. droom it!

As a Director, Catalog Operations your primary responsibility is to manage all aspects of catalog creation & expansion. You will be responsible of managing a team of catalog analysts and provide leadership for cataloging to ensure high thru-puts, SLA and Quality of our Product Catalog. The person should be a good people manager with a strong process orientation. You will also be the primary contact for merchants and internals teams for all catalog related issues and their resolutions.

- You should have ability to work with the senior management to give feedback on the pain points of catalog operation processes so that it can be iteratively improved. You will also be responsible for creation of catalog related MIS, Reporting for different stakeholders.

An ideal candidate will possess following :

- 7 to 10 years of experience in managing catalog creation and operations in an ecommerce company

- Managing merchant and customer support questions around catalog backlog & quality

- Open for communication with respective operational departments and merchants

- Personnel with Eye for details

- Zeal to learn and understand new technologies and processes

- Compiling and clearing backlogs within required timeframe

- Knowledge of e-commerce and retail industry would be an added advantage

- Good Interpersonal and communication skills, tactful handling of sensitive, confidential issues; ability to resolve complaints and timely completion of executive-level reports and presentation

- Inclination towards Technology - preferred

- Ability to manage a team

- Ability to collaborate across departments

- Result oriented and ready to take ownership

- Desire to make impact and high work ethics

- Droom offers competitive compensation, stock options, great learning & exposure, and merit based career path. Your career growth will be in your hands and your role will be what you carve out.

About Droom :

- Founded in April 2014 in Silicon Valley, droom is India's first mobile marketplace to buy and sell used and new automobiles.

- At Droom, passion, energy, innovation, and customer centric approach are always welcome. We are passionate about building mobile consumer technologies, enabling automobile sellers to sell online, and offering the world-class mobile shopping experience.

- Droom is non-formal, fun, collegial, non-hierarchical and high-energy environment. At Droom, you can

deliver the best work of your career without having to worry about work politics, delays, biases or slowness.

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