Senior Client Partner at Drishti Soft Solutions
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Drishti Soft - Senior Sales Manager (6-12 yrs)
Ameyo is an Omni-Channel customer experience platform aimed at delivering Seamless, Now and Engaged customer experiences across the customer journeys. Ameyos flagship solution, Ameyo FusionCX is an industry first in the customer exper ience market to bring customer service CRM (Customer Intelligence and Case Management) and Omnichannel contact center suite on a single platform. Its Products include: Omni Channel Contact Center Software, Self Service across channels including Bots, Customer Intelligence, Analytics and Personalization, Digital Sales, Collections Automation and is available on Premise, Private cloud or Public cloud.With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo enjoys a widespread range of customers on a global level with over 1600+ customers in 60+ countries across Banks, Financial Services, Telecom, Travel & Tourism, E-commerce, Insurance etc.
Ameyo provides its services across the world with multiple offices across India, Philippines and USA. The company is headquartered in Gurugram, NCR-Haryana, India, with regional offices at New Delhi, Mumbai, Bangalore, Kolkata, and Chennai. Ameyos workforce comprises of more than 350 employees across R&D, Marketing, Sales, Engineering and Support units, with the resident engineers available across major cities. Ameyo has customer base across more than 60+ countries with majority of its market share in APAC, Middle East & African markets and growing at accelerated pace in the European and American markets. Few of Ameyos key customers are Amazon, Flipkart, WNS, Emaar, Standard Chartered Bank, HDFC Bank, Wipro, Mphasis, Reliance Jio, LG, Acer, Chase Bank, Kingdom Bank etc.
Job Description & Key Responsibility :
- The person shall bear the responsibility of driving the sales of our product in the Enterprise Segment
- This is a leadership role, in which the person will work collaboratively with a team of sales managers.
- To be responsible for the sale of product in the large enterprise segment in the region and achieve the sales revenue/targets
- Negotiation and closure of sales,Understand current painpoints,discuss appropriate solutions and value add with the customers
- To create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications
- Developing and implementing B2B sales strategy, market mapping and analytics of the markets,
- Drive customer engagements with the account management team.
- Prepare business development strategies according to the needs of the client.
- Securing business opportunities by cultivating mutually beneficial business relationship with current and potential clients
Sales Skills -
- Ability to engage and influence a client; Effective in handling technical pre-sales activities
- Past Experience in solution selling (CRM, ERP, Contact Centers, Telephony solutions)
Technical Domain expertise -
- Should not be averse to understanding Technology.
- Should be able to handle large RFPs and response quality.
- Should be comfortable in understanding and explaining technology and solutions.
Business Development -
- Planning activities to achieve established targets
- Effective time and pipeline management to align sales efforts with sales targets
Ownership & Commitment -
Able to see the larger picture, willing to take responsibility for tasks and initiatives.
Attention to detail in planning and communication
Preference of Professional background (In either or both of the following):
- B2B Channel Sales (Solutions)
- Direct Solution Sales (CRM, ERP, Telephony, Contact Center, Banking etc)
- Experience of Selling in Domestic/ North India Market is a plus
- Preference of Educational background:
MBA is an advantage
- Bachelor in IT / Computers / EE or related field is an advantage
Location - Drishti Soft Solution ( Regional Office)
Address : B wing, 5th Floor Ackruti Trade Centre, MIDC,
Andheri East, Mumbai, Maharashtra - 400093
Feel free to what's app Shikha on 9013286847 incase you have any queries.