Context : The Information Technology and Business Process Excellence team in Dr. Reddy's laboratories has the charter to build competitive edge to the business by proactively building world-class high quality innovative IT and Business Process Improvement solutions/Services for all geographies of business including Emerging Markets and India - the future growth engine of the company. To enable this vision, the team focuses on : 1. Creating an IT strategy that not only aligns with business priorities but also creates and enables new business models that add competitive advantage to the business. 2. Building thought leadership and expertise in emerging technologies and creatively applies it to different needs of the business. 3. Driving continuous Business Process Simplification, Improvement and Excellence. 4. Implementation of projects within time and budget addressing critical business needs leveraging appropriate technology. 5. Driving and Ensuring benefit realization of various implemented projects. 6. Sustaining and maintaining a world-class IT infrastructure and Application landscape. We are looking for bright individuals who have a passion for creating innovative business solutions leveraging appropriate and emerging technologies for Customer-Facing solutions. Skills and Competencies Needed for the Role : 1. CRM / CLM Expert with deep domain and functional understanding. At least five years of experience with multiple implementations of CRM systems with proven benefits to the business topline 2. Expert Knowledge of SalesForce Systems e.g. CRM, CLM with preferred experience in Branded Pharma business 3. Expert knowledge in CRM and allied solutions for Institution Sales preferred experience in Pharma business 4. Excellent Functional knowledge of Sales and Marketing in Pharma or FMCG domain 5. Understanding of concepts of Sales Force Effectiveness in terms of SalesForce Analytics, SalesForce Alignment, SalesForce Productivity, and Incentives management to enable systems for the same 6. Ability to identify and leverage Best Practices and Digital Technology trends across Industries for Pharma Sales and Marketing with a focus on Customer Experience The candidate would be expected to bring thought leadership and will lead independently /minimal supervision : Managing, improving and leveraging the whole stack of SalesForce systems viz. CRM, CLM, Omni-channel connect 1) Understand the current business and leverage SFE Best practices and Technology Best practices to help business improve Sales Force productivity and Marketing effectiveness 2) Conceptualization of Adoption Methodology, Change Management, and Business Benefits Realization of SalesForce system for tangible business impact 3) Effectively manage projects within schedule & budget in coordination with implementation partners 4) Facilitate Ideation, Collaboration, and Knowledge Management to enhance business value 5) Ensure Business Process Improvement, Change Management, and Benefits Realization to add Business Value Operating Network : Internal : Head IT BPE - GG India, Country Heads & Sales & Marketing teams at Hyderabad & Corporate IT (SAP, Basis, Portal teams) External : CRM CLM Partners Technical Requirements : Sound knowledge of Sales & Marketing, SFE, Business Process Management, Business Process Re-engineering and Improvements, Business Analysis, Project Management, Vendor Management Educational Qualifications : - MBA/Engineer (Sales & Marketing) from top B-schools/Engineering institutions. Agile Practitioner preferred Language : Proficiency in English language Experience Required : Around 5-8 years of experience in SFE / Sales & Marketing / CRM & CLM Key Personal Attributes : - Result oriented and with a work ethic of delivering on-time and as per scope - Strong interpersonal, consultative, influencing and management skills - Good communication and interpersonal skills to manage multiple stakeholders including partners - Business-focused, customer & service-minded and confident in advising, developing and articulating solutions About Dr. Reddy's Laboratories Ltd. : Dr. Reddy's Laboratories Ltd. (NYSE: RDY) is an integrated global pharmaceutical company, committed to providing affordable and innovative medicines for healthier lives. Through its three businesses - Pharmaceutical Services and Active Ingredients, Global Generics, and Proprietary Products - and with 15,000+ associates worldwide Dr. Reddy's offers a portfolio of products and services including APIs, custom pharmaceutical services, generics, bio-similar, differentiated formulations and NCEs. Therapeutic focus is on gastrointestinal, cardiovascular, diabetology, oncology, pain management, anti-infective, and pediatrics. Major markets include India, Russia and CIS, USA, UK, Germany, Venezuela, S. Africa, Romania, and Australia.

Hyderabad

Dr Reddy's - Lead - CRM - Information Technology & Business Process Excellence Team 

Dr Reddy's - Lead - CRM - Information Technology & Business Process Excellence Team  ,Job Description for Dr Reddy's - Lead - CRM - Information Technology & Business Process Excellence Team  in Dr Reddys Lab in  Hyderabad for (6-10) years of experience. Apply Now!

Job Description for Dr Reddy's - Lead - CRM - Information Technology & Business Process Excellence Team  in Dr Reddys Lab in  Hyderabad for (6-10) years of experience. Apply Now!