Dr Reddys - Business Analyst - Process Transformation

Role : Business Analyst

Level : R2

Reporting To : Director IT BPE

Location : Corporate Office, Banjara Hills, Hyderabad

Context

Dr Reddys has embarked on an organization wide initiative of Business process excellence through use of automation & Digital technologies.

The IT BPE team plays a key role in understanding business processes, suggesting solutions and planning & executing these solutions to create direct impact on business KPIs

The BA/This role is expected to lead many such initiatives within the organization.

The business analyst should understand the business requirements, map processes, translate business & process requirements into business requirement specifications and drive business excellence initiatives.

He/she should work collaboratively with cross functional teams (CFTs), own/co-own & drive internal projects.

What makes this assignment interesting?

- Broader understanding of Dr. Reddy's business context and scenarios

- Opportunity to own & create new business platforms and drive impact on P&L

- Insight into the end-to-end process flows related to Sales & Marketing, SCM, Finance etc. Value chain analysis and understanding of latest trends in business applications

Key Responsibilities

- Participate in business user requirements and understand the key operational & data challenges of the organization.

- Prepare business processes documents, URS and recommendations related to proposed solution.

- Develops functional specifications and system design specifications for client engagements.

- Oversee development of solution prototype

- Ensures issues are identified, tracked, reported on and resolved in a pro-active manner.

- Communicates needed changes to development team

- Develop clear roadmap & strategy to improve business KPIs and user experience

Operating Network

Internal: All functions and teams within the organization across India and overseas locations

External: Vendors, implementation partners, knowledge networks

Technical Requirements:

- Must have good technology inclination, exposure to business applications like CRM, Customer service/collaboration platforms

- Must have hands-on experience in solutioning & executing process improvement projects, creating URS & specification documents & project management ( should have done process mapping, project planning etc thru industry std tools)

- Good understanding of business processes in at least one of the functions like SCM, Sales & Marketing, Finance processes etc.

- Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.

- Knowledge in Project management background and familiar with PMI project methodologies and SDLC.

- Must have hands-on experience in process mapping, creating URS & specification documents & project management

Educational Qualifications: B.Tech/M.Sc. An MBA degree would be preferred

Experience Required: Minimum 5 to 10 years of experience in a reputed medium to large-scale manufacturing organization (preferably in Pharmaceuticals industry) or in a consulting firm. Prior experience in customer facing roles would be ideal.

Key Personal Attributes

- Good communication skills, reasoning and analytical ability

- Must have led small teams

- Must be collaborative in approach and a team player

- Very good at networking and influencing

- Willingness to learn new concepts, tools and techniques related to the subject

- Open to travel across locations in India and overseas location