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12/11 Abhipsa Barik
HR at Dr Lal PathLabs

Views:1616 Applications:174 Rec. Actions:Recruiter Actions:0

Dr Lal Path Labs - Manager - Quality & Operations Excellence (2-4 yrs)

Delhi Job Code: 763704

Job Purpose:

- Understand current processes and redefines, redesigns, and implements process improvement to ensure cost effectiveness and high quality service delivery. Design and implement improvement projects aligned with business strategies and priorities. Establishes and maintains project performance metrics to measure program success.

Key Result Areas:

- Understanding and analyzing current business process and identifying improvement areas for the process re-engineering

- Designing and implementing system driven solution and automation of process

- Revamp and redesign internal & customer facing processes to bring automation and reduce human intervention

- Focus on scalability and effectiveness of each business process

- Working with the multiple stakeholders across businesses to drive improvements in the operational teams

- Design and implement Business Level dashboards to drive uniformity of performance and strategic business decision making

- Proving business analytics with comparison to internal and external marker for business excellence

- Work cross functionally with sales, Lab operations, and quality, logistics, and office functions to improve processes throughout the business

- Inform, influence, negotiate & persuade internal/external stakeholders in relation to continuous improvement efforts and initiatives

- Demonstrate a consistent ability to communicate effectively at all levels of the organization, teach and present complex and/or new ideas with clarity and simplicity

- Constantly working on projects to improving customer service and business excellence

- Bring automation and system integration for all functions

Candidate Profile :

- MBA in Industrial Management from Tire 1 Institutes

Women-friendly workplace:

Maternity and Paternity Benefits

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