Senior Manager - Product MSME Partnerships

- The key person will be responsible for increasing the MSME portfolio by formulating Strategies for identifying the evolving MSME segment/market to design new products & schemes.

- He will have ownership of journeys across new client acquisition platforms, digital products, and channels for the MSME segment

Business Performance & Revenue Generation:

- Initiate and collaborate with channels product and functional teams to identify and develop product solutions and bundles to meet the needs of SME customers

- Drive profitable revenue and volume growth with a focus on deepening new and existing channel partner relationship

- Responsible for driving the business development effort per the Company strategy and budget

- Lead the development of monetization initiatives for digital solutions working with cross-functional teams to achieve an increase in digital product uptake and channel usage, and drive growth to meet utilization targets and ROI

Product management:

- Identify product and business growth levers to plan a product roadmap, and drive execution of key initiatives planned

- Understanding the product being offered by channel partners and the segment being catered to.

- Define product roadmap for digital lending platforms for MSME segment for different product lines like a Business loan, GST based lending etc.

- Work with the product and tech team of the partners to build APIs, workflows, and user journeys

- Gather requirements from stakeholders across the organization and translate them into product features and enhancements

- Execute the product development lifecycle for MSME products and services aimed at achieving the business strategy and feature roadmap

- Track product performance, leverage data and customer insights to identify product growth opportunities

- Drive adoption of platforms & user growth via client campaigns or partners.

Internal Stakeholder Management:

- Develop effective and efficient processes that ensure seamless and consistent delivery of digital products

- Cross-functional collaboration. Work with multiple stakeholders internal (IT, Product, Risk, Business) to drive and implement product development and changes.

- Monitor, identify and mitigate risks arising from new digital products and processes, in conjunction with supporting functions.

Learning & growth:

- Lead and positively influence cross-functional teams to deliver new digital solutions and enhancements

- Ensure continuous acquisition of new skills and know-how necessary to support the execution of the digital strategy, improvements to digital processes and ultimately driving financial returns for the portfolio

Skills:

- Ability to translate customer needs into journeys and designs and continuously evolve them

- Ability to organize, manage and prioritize tasks, prior experience working with engineering through the complete product lifecycle.

- Defining and setting the right metrics for product success

- Strong understanding of microservices / API based architecture

a) Qualifications:

Minimum Qualification required: Graduation

Qualifications preferred: MBA or equivalent preferred

Work Experience:

- 8-12 years of experience

- MSME partnerships experience preferred

Other soft skills/competencies:

- Good analytical skills

- Good communication and interpersonal skills

- Good Microsoft office skills ; MS Excel, Word, PowerPoint