16/09 Pallavi Prasad
Assistant Manager - Human Resources at d.Light Energy Private Limited

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d.light - Manager - Logistics (4-7 yrs)

Gurgaon/Gurugram Job Code: 743879

- Commercial negotiations with Logistics Service Providers for last mile transportation requirement


- Building SOP systems

- Managing the deliveries and returns from 3PL partners and continuously work on improving SLA's

- Responsible for handling all customer issues, escalations w.r.t. product delivery

- Streamline and standardize the vendor on-boarding process

- Vendor Performance Evaluation & Vendor Relationship Management

- Reduce the transit time and contribute to the overall TAT reduction

- Continuously reduce cost of operations

- Manage all 3PL engagements, KPIs and grievance

- Reducing the transit loss/RTO across the LMD network

- Vendor development for future requirements

- Implement, document and improve processes on information flow, vendor on-boarding, escalation handing and other logistics related activities

- Bill Verification and correction for all partners

- Logistics SPOC for Customer Support, Warehouse & Accounts team

- End-to-end responsibility for building IT systems, enhancement projects and scaling system capability

- Develop and lead Sales and Operations Planning (S&OP) process

- Motivate, organize and encourage teamwork within the team to ensure set productivity targets are met

- Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for high performers, education,communication, expectation setting, and self actualization

Women-friendly workplace:

Maternity and Paternity Benefits

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