Director - UI/UX - IT

Director - UI/UX (Leading MNC IT Company)

Position: Director - UI/UX (Leading MNC IT Company)

Role:

- Responsible for leading the India User Interface and Experience Team

- Lead enterprise-wide Design Agency encompassing of Visual and UX Designers, Front End Developers, Project Managers and Business Analysts

- Responsible for enabling customer experience transformations and build a USP with the perfect blend of design and technology

- Help shape business vision, user insights and technology to define the experience strategy and build and evangelize a global experience design team with deep competency thereby making design a key competitive differentiator

- The individual will be responsible to work collaboratively across the enterprise tosculpt the vision for new products and digital transformation strategies

- Be a Digital Customer Experience Evangelist - Expertise in defining research strategy, aligning, and prioritizing research efforts, and growing user-centricity and being a global evangelist on Designing Customer Experience

- Lead and build a high performing and engaged digital design and development team

- Build an inclusive work culture

- Be a thought leader and industry influencer

- Ensure high levels of quality and operational excellence

- Build and manage key stakeholder relationships

Requirements:

- Bachelor's or Masters degree in Design, HCI, Interaction, and or equivalent practical experience. Preferably from reputed design schools like IDC/NID.

- Prior experience of leading a business line in a technology setup

- 18+ yrs of experience

- Experience of leading and working in (or as) a design agency

- Technology leadership experience with demonstrated track record

- Experience of engineering and exposure to DevOps and agile methodologies

- Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture. Expertise in UX software such as Photoshop/Illustrator, Axure, UXPin, Balsamiq Sketch, Invision and the like is a must. Working knowledge of HTML5, CSS3, and JavaScript skills, Knowledge of frameworks like Angular and/or ReactJS, mobile dev tools for iOS and Android will be helpful

- Experience with multi-channel, personalized and consumer/enterprise focused solutions using conversational interfaces, chatbots, RCS, IVR, etc.

- Good understanding of ADA tools and AA compliance guidelines

- S/he should have experience of operating in a high paced, regulated environment and the ability to work in a highly matrixed organization

- Experience of working with teams/clients across multiple geographies

- Good at stakeholder management.

- Experience in BFSI domain is desired but not mandatory

- S/he should be comfortable in setting aggressive targets, making difficult decisions and holding individuals accountable for delivery

- Candidate should also possess the following competencies - Strategic Agility, Market Insights, Business Acumen, Change Leadership, Organizational Capability Development

- Should be a good communicator

Location: Delhi/ Pune/ Bangalore