Job Description :

The Role - Head of Learning and Development :

- Develops and maintains the internal training infrastructure

- Works with finance Dept to prepare a Training and Development budget and ensures that training expenditure stays within budget.

- Develop a comprehensive Training Calendar .

- Designs and deploys Talent Management Assessment methodologies.

- Designs and implements Leadership Development solutions. ( in-house and outsourced)

- Designs and deploys generic training programs: Induction; Sales; Customer Service; Team Work, Train the Trainer, etc.

- Assists Business Units in the design and deployment of an effective and comprehensive Induction training program to fit the needs of each Business Unit.

- Works closely with BU's to develop and maintain an effective - Induction Package-

- Develops and maintains database of internal trainers and assesses their effectiveness.

- Develops and maintains database of external trainers.

- Identifies, assesses, deploys and evaluates the effectiveness of external training providers.

- Works closely with BU's to develop a - Mentoring and Coaching- training program.

- Over the longer term, identifies, assesses, deploys long-term flexible approaches to learning including e-learning solutions..

- Prepares and maintains training reports and statistics for management review.

- Ensures the training and development and performance management of own direct reports

Formal education :

- Master degree or equivalent professional qualification.

Experience :

- At least 12+ years experience in Managerial level, including specialist experience in the management of a Training and Development function.

Capabilities :

- Recognizes the objectives of the team and actively contributes towards the achievement of these.

- Demonstrates experience of the delivery of T&D services to the business.

- Is flexible in attitude and approach.

- Demonstrates attention to detail, standards and timeliness in activities or tasks.

- Makes independent decisions within general operating guidelines, but actively seeks guidance or supervision when required.

- Identifies and raises issues and problems within the team.

- Demonstrates advanced relationship management skills with Business Unit heads and line management

- Demonstrates values, acting with honesty, integrity and fairness in all business transactions.

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