Upgrade to Pro Member
Associate Consultant at Antal International
Views:2873 Applications:360 Rec. Actions:Recruiter Actions:28
Director - Training & Development - Customer Experience - eCommerce Retail/Online (10-15 yrs)
Director - Training & Development, Customer Experience 10-15 Years
Director Training & Development and Knowledge Management :
Customer Experience team which is a total of 3000 employees with a leading E commerce retail company - Bangalore
Competencies :
- Functional : Content Design and Training delivery
- Managerial : Designing programs; planning and implementation; ability to conceptualize and execute
- Training needs identification
- Communication and presentation skills
- Leadership: Influencing, people development
- Knowledge Management & Learning Management systems - Tech savviness
Key/Success Factor :
- Productivity improvement; Better customer experience
- Creation and timely implementation of new programs designed to better customer experience; Experiment with new formats
- Performance improvement of the team
- Managing a motivated and collaborative team and maintain cohesive and collaborative working condition with stakeholders in the organisation and also with heads of training at service partners levels
- Performance improvement & satisfaction of internal customers
Antal International Network
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
