Director - Talent Acquisition - BPO

Position - Director Talent Acquisition

Role Purpose :

- Managing the recruitment team to support operational aspects of our growing team. Analytical and detail-oriented with a track record of success in identifying, developing, and measuring re-porting and operational processes that meets the business demands.

- Accountable for understanding the business, developing processes and proactively identifying creative and impactful solutions to meet the business needs.

Responsibilities :

- Accountable for leadership recruitment as well as mass recruitment actions in terms of efficiency, quality, speed and internal customer satisfaction

- Owner of the HR marketing and employer branding initiatives

- Definition of the recruitment process, KPIs and SLAs, continuous improvement of the recruitment process, consistently delivering major KPIs and SLAs

- Prepare and build reports by collecting, analyzing, and summarizing data and trends

- Interpret and report data to drive strategies and decisions around best practices and standards

- Create, maintain and deliver dashboards/league tables etc

- Own process documentation, policies and operating procedures insuring staff compliance

- Hire, train and develop the team of the recruiters

- Deliver budgets at optimum efficiency

Requirements :

- Strong project management skills and passion for working on various projects related to recruiting, recruitment marketing, hiring, research of new routes to market

- Good influencing skills and mentoring capability and experience in delegating tasks

- Passion for technology, especially tools and data that enable efficiency

- Drive innovation in candidate attraction and process across multiple divisions and geographies.

- Strong organizational and coordination skills along with multi-tasking capabilities to get things done in a fast paced environment

- Able to assess situations and make decisions in a systematic and decisive manner

- Able to generate new ideas and solutions to problems by challenging the status quo and conventional thinking

- Must have intermediate to advanced MS Excel and Power Point skills

- Experience working in a fast paced environment on an established recruiting team