About the Organization

We are a fast-growing enterprise AI company transforming how global utilities manage infrastructure, mitigate wildfire risk, and accelerate the energy transition. Our AI platform supports more than 140 utilities worldwide with advanced analytics, geospatial intelligence, and real-time operational insights.

Backed by leading global investors and consistently recognized among top climate-tech and high-growth companies, we operate at the intersection of AI, sustainability, and critical infrastructure.

The Role

As the leader of Strategic Customer Deployment, you will own the people, process, and performance backbone of our India-based strategic deployment organization. Your leadership will ensure that top-tier talent consistently delivers high-impact outcomes for customers.

You will begin by managing a core group of exceptional junior and mid-level talent-graduates from IITs/IIMs, ex-MBB consultants, and high-performing operators-setting the bar for clarity, execution, and impact.

Over time, your scope will expand to large-scale programs, global workflows, high-stakes customer initiatives, and cross-functional operational strategy, giving you the opportunity to shape how our entire deployment engine scales worldwide.

At its core, this is a leadership-first, not AI-first role. Your value lies in building teams, driving operational excellence, and enabling people to do the best work of their careers.

You Will:

- Lead, inspire, and scale a high-performance team, creating a culture of ownership, accountability, and customer obsession

- Build and institutionalize operating rhythms, playbooks, and staffing models that make the organization scalable and efficient

- Develop and retain top talent, identifying emerging leaders and designing accelerated growth paths

- Collaborate globally with product consulting, customer success, and R&D teams to ensure seamless deployment and delivery

- Bring structure to ambiguity, converting complex, unstructured challenges into clear operational plans and consistent execution

- Drive operational excellence across people, processes, and customer outcomes

You will gain exposure to our AI, analytics, and geospatial products-but your core contribution will be strategic leadership, operational capability-building, and organization scaling.

Who You Are

- A natural people leader with strong empathy, judgment, and conviction

- Experienced in scaling teams in ambiguous, high-velocity, high-stakes environments

- Comfortable making tough prioritization decisions in a fast-moving startup

- Known for building cultures of accountability, collaboration, and customer focus

- Motivated by stretch opportunities, increased scope, and shaping a global organization

Why You'll Love Working Here

- Lead a world-class team of IIT/IIM graduates, ex-MBB consultants, and high-caliber operators working on mission-critical challenges

- Shape the scaling of a global, high-growth startup while expanding your own leadership footprint

- Work with peers who value ownership, low ego, first-principles thinking, and real impact

- Influence how top talent is deployed to maximize customer success and strategic outcomes