Subject Matter Expert - OTC
Responsible for the delivery of activities as part of the OTC (Order to Cash) function Accounting
Client Engagement
- Manage the team performance and ensure delivery of timely output as per the defined SLAs
- Ownership of Master Data across vendors, customers and GL related (company codes, cost centres, etc.). Approves requests for master data changes
- Accountable for evaluating, reconciling and resolving complex accounting transactions and ensuring reconciliations of accounts
- Monitor and measure the performance of the business process
- Improve the business process flow on a continual basis utilizing industry leading practices
- Help Team Leaders setting policies and procedures for the process
- Act as key contact person for all internal and external groups (APAC, Global, Counterparts and Statutory team) which affect / are affected by the process
- Assist team in trouble shooting and decision making
- Identify changes to long term resource needs and implements appropriate actions
- Ensure role alignment of individuals
- Identify, assess and select resources
- Facilitate performance assessments and conducts feedback sessions
- Minimum 15-20 years of work experience in a similar role.
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