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HR at Recruise India Consulting
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Director - Service Delivery - Consulting Firm (12-25 yrs)
Key Characteristics:
- Should have done client servicing/ Consultative Selling before
- Should preferably been a part of a Big 4 or ITES Client Servicing team
- Preferably had International Experience
- MBA
- Highly articulate and have done influencing and consultative selling roles in their experience profile
Must haves:
-12- 15 years of experience in account management or service delivery management,- (GCCs, Big 4 )
-Very good communication skills and smart
Key Responsibilities:
- Initiate and set goals for programs according to the strategic objectives of the GCC
- Plan the programs from start to completion involving deadlines, milestones
- Ensure contracts are fulfilled and the services and products are deployed
- Develop or approve budgets and operations, manage the P/L
- Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices
- Lead all cross functional teams involved, provide feedback, and resolve complex problems
- Discover ways to enhance efficiency and productivity of procedures and people
- Apply change, risk and resource management principles when needed
- Develop strong and trusted relationship with the GCC Leaders through timely and accurate communications
- Ensure program operations and activities adhere to legal guidelines and internal policies
Experience and Requirements:
Required Experience and Skills:
- Proven experience as program/ account director
- Thorough understanding of project/program management techniques and methods
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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