jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
06/06 Reshma
Lead HR Advisor at Recruise India

Views:817 Applications:194 Rec. Actions:Recruiter Actions:30

Director - Service Delivery (10-18 yrs)

Bangalore/Pune Job Code: 1106532

Role - Service Delivery Director

Exp - 12 + years

Location - Bangalore/Pune

Key Characteristics

- Should have done client servicing/Consultative Selling before

- Should preferably been a part of a Big 4 or ITES Client Servicing team

- Preferably had International Experience

- MBA

- Highly articulate and have done influencing and consultative selling roles in their experience profile

Key Responsibilities

- Initiate and set goals for programs according to the strategic objectives of the GCC

- Plan the programs from start to completion involving deadlines, milestones

- Ensure contracts are fulfilled and the services and products are deployed

- Develop or approve budgets and operations, manage the P/L

- Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices

- Lead all cross functional teams involved, provide feedback, and resolve complex problems

- Discover ways to enhance efficiency and productivity of procedures and people

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.