Director - Sales - IT

Sales Director manages the Account managers who ensure that client requirements are understood and fulfilled. They build and manage client relationships, gather information, and ensure that organization offerings meet requirements of clients.

- Revenue ownership for assigned accounts

- Client relationship management

- Actively seeking cross-sell, up-sell opportunities

- Escalation management & process improvement

- Collaborating with internal departments (product, delivery, finance etc.) to facilitate client need fulfillment

- Analyzing business requirements, preparation of proposals, presentations

- Maintaining updated knowledge of organization products and services

- Acting as a client advocate with a focus on improving the client experience

- Meet the revenue targets for each customer under management

- Exceptional verbal and written communication skills

- Adaptability and strong problem-solving skills

- Self-motivated with a results-driven approach

- Excellent active listening skills.

- Ability to build rapport and collaborate with others within the organization and external stakeholders

- Excellent knowledge of MS Office (Excel, Word, PowerPoint)

- Good understanding of banking domain (having atleast 2 years of experience of implementation in Banks)

- Basic understanding of latest tools and technologies such as SQL, RDBMS, Big Data, Reporting tools etc.

- B-school graduates preferred with engineering background