Director - Research - KPO

Director - Research

Report to - CEO

Travel - 5-7 days a month for government meetings, organizational events, and team meetings.

About the position : The Director - Research will play a key leadership role in the organization. The director will set the agenda for research and studies to be conducted in alignment with organizational goals.

Key Responsibilities :

- Collaborate with the CEO, program leadership, and other functions to develop and execute the research strategy

- Develop annual and multi-year research plans in alignment with thematic goals

- Develop and lead the team to conceptualize and manage research projects

- Ensure quality, accuracy, timeliness of research products

- Lead in professional development and upskilling of research team members

- Help develop the communication strategy to maximize impact of research products

Qualification and work experience :

- 10+ years of professional experience, with significant experience leading teams

- 5+ years of experience as a researcher

- Experience conducting studies across different methodologies (quantitative, qualitative, mixed methods, ROI, RCT studies) and use of statistical software/tools (e.g., R, Stata, SPSS, NVivo)

- Strong facilitation skills for internal and external collaboration

- Strong writing, editing, and verbal communication skills in English. Conversational ability in Hindi.

- Experience working with socially excluded communities and in themes such as migration, labour markets, climate change, gender, violence against women and children preferred