Director - Quality - Product Safety & Quality Assurance - Manufacturing

PRIMARY FUNCTION :

Supports Protecting the Brand and is Guest focused. Reinforces business goals and objectives in partnership with PSQA HQ, cross functional team partners, and vendor/factories. Achieves company's overall vision, mission, values and priorities by validating that our vendor partners operate efficient, safe and ethical factory environments; produce safe and reliable quality product in line with the most current- India & US International Safety and Regulatory requirements.

PRINCIPLE DUTIES AND RESPONSIBILITIES :

Team and Self Development :

- Leads setting the team's vision, building a strong team spirit and a Fast, Fun and Friendly environment.

- Creates an open and interactive supportive team environment that demonstrates passion for the brand and team's contributions to the overall success of the organization.

- Inspires others to achieve challenging goals and high standards of performance.

- Owns personal and team development through continuous learning and proactively seeking new assignments that will help build knowledge and improve skills.

- Ensures oversight and supports the effectiveness of OnBoarding process so that team members are properly trained in both technical and leadership skills as necessary to be successful in their respective jobs.

- Actively involved in assessing and identifying training and development opportunities for team.

- Coaches, motivates and develops direct reports as well as the team.

- Manages and reviews the performance of the team, assessing potential for growth, and identifying career path and succession planning.

- Leads knowledge and best practice sharing activities with cross functional team partners and within the team.

- Holds self and team accountable for achieving business goals and ensures others have the resources, information, authority and support needed to achieve these.

- Demonstrates the ability to achieve objectives through their teams.

- Celebrates team and organizational success.

- Supports supervisor on strategic objectives.

Business Management

- Establishes and provides strategic direction to team for achieving individual or team goals, and balances time and resources to achieve these.

- Promotes globally standardized and consistent processes to facilitate efficient and effective best methods.

- Addresses and resolves problems by utilizing the appropriate tools and resources and partnering with the appropriate parties to ensure products meet Target objectives as well as regulatory and safety standards.

- Monitors productivity and overall effectiveness of team resources to ensure adequate staffing and provision of efficient execution of directives, programs and fulfillment of business/market needs.

- Utilizes available tools and reports, and monitors daily operations to ensure team members- adherence to integrity and protecting the Target Brand.

- Supports compliance and C-TPAT with all social and governmental requirements within factories.

- Ensures team's are focused on a "Best for Guest" culture.

- Identifies and communicates opportunities to improve processes.

Specific to Social Compliance (SC):

- Develops a working knowledge of the specific country / province laws and regulations for workers around the world where Target Owned Brand product is produced.

- Acquires and shares in depth knowledge of countries within region of responsibility.

Vendor/Factory Management

- Advocates leadership defined strategies to hold all parties accountable for operational excellence and consistency in accordance with Target and US Safety & Regulatory requirements.

- Partners with cross functional teams to provide technical expertise to monitor and validate all quality assurance requirements are communicated and comprehended during development, negotiation, placement and production phases.

- Assesses vendors/ factories for overall performance, and ensures sustainability in quality execution, capacities and capabilities are in line with the most current International Safety and Regulatory requirements.

- Supports On Boarding of new vendor/factories in partnership with cross functional teams, ensuring consistent compliance to Target requirements.

- Validates vendor/factories and team members are working toward continuous improvement. Utilizes tools to identify defect trends, applying root cause, application of root cause and preventative action planning in a proactive manner to ensure measurable improvement.

Financial :

- Plans, monitors and develops budgets for all areas of responsibility.

- Defines and supports efficiencies in line with business shifts and strategic goals, aligning this with country strategies.

- Ensures expense planning and management of resources for optimum productivity and added value

- PSQA: Factory Evaluations, Placement and Pre-Production Meetings and inspections

- SC: Factory Audits, Designated trainings

- Drives accountability of expense and ensures proper authorization pre and post travel.

- Utilizes tools to ensure awareness of company performance and shares this with the teams.

- Reviews and applies analytical application to make informed decisions.

Communication :

- Anticipates and meets the need for information of key stakeholders. Synthesizes complex information and communicates the right amount of detail.

- Acts as a liaison between PSQA HQ, Vendor/Factory partners and cross functional team partners.

- Ensures transparency and support of team through escalation process when required for speedy resolution.

- Communicates information and facilitates the open exchange of viewpoints.

- Actively shares knowledge with PSQA HQ team and cross functional team partners on country specific regulations related to products and factories.

Brand management

- Ensures compliance of all standards.

- Ensures the work environment is Fast, Fun and Friendly.

- Behaves everyday with integrity and trust.

- Promotes TSS focus areas and Target's Vision, Mission and Values.

REPORTING/WORKING RELATIONSHIPS :

Reports to Director/Sr. Director/MD

Supervises positions such as:

- Manager

- Supervisor

- Lead Manufacturing Technician

Collaborates with:

- HQ, Ops, Sourcing, HR, PD&D, SC partners

- Vendors/Factories ; 3rd Party Labs

JOB REQUIREMENTS

Minimum Requirements:

- 4 year University Degree, preferably scientific / engineering discipline

- Minimum 8 years in leadership capacity with similar operational scope and complexity.

- Experience with a US or European based corporation

- In depth knowledge of International regulatory and Safety requirements (QA)

- In depth knowledge of International Social Compliance requirements (SC)

- Excellent leadership/interpersonal skills

- Ability to communicate to all levels of management internally and to Sr. Management of vendor partners with diverse cultural backgrounds

- Ability to manage project plans and resources

- Excellent written and spoken English language skills

- Strategic thinking and ability to plan; organize and execute

- Ability to analyze information to drive business decisions SC

- Result orientated, self motivated, dedicated, enthusiastic and energetic

- Committed to continuous learning

- Ability to travel locally and internationally

- Ability to use Microsoft applications

Desired Requirements :

- 8 to 10 years production; quality assurance and/or social compliance experience (as applicable to role PSQA/SC)

- Experience with quality assurance systems

- Eligible to work in designated country without sponsorship

- Experience working with culturally diverse team members