Primary Function:

Director leads Product Safety Quality Assurance (PSQA) Operations team in support of its modernization and vision, and help steers and support the implementation and advancement of PSQA processes and capabilities through standardization and calibration to ensure consistency across all global locations to deliver on guest experience in a framework that mitigates risk and empower vendors to own product quality.

Job Responsibilities :

- Support the business teams with new process flow development, and accountable for the maintenance and continuous improvement on all Close to Vendor/Production (CTV/P) related Quality Management System (QMS) activities

- Drives and facilitates standardization and calibration of all CTP quality and engineering processes across countries and teams (internal and external)

- Understand and able to assess the effectiveness of a factory's preventive QMS and its sustainability against varying manufacturing processes.

- Connects and leverages the expertise of PSQA SMEs, Senior Leadership and collaborates with CFT's and Vendors to ensure enterprise priorities are met.

- Lead holistic and strategic communication interaction points across PSQA (CTP/V, CTB) CFT's, sponsors, senior management, and stakeholders for alignment.

- Support the creation, monitoring, and reporting of KPIs

- Analyze trends and quality performance indicators to anticipate operational needs and advocate the continuous improvement of QMS

- Responsible for driving consistency on data analytics and reporting used by PSQA teams and business partners (Support business in identifying WHAT they are and HOW they should be used)

- Work with SPARK, INSPECTORIO program team, and other individual project teams on technology adoption across CTV/P PSQA teams and business partners

Requirements :

- Major in engineering, with Lean or 6 Sigma certification, TQM, Project Management

- Quality management, product and manufacturing experience/knowledge

- Minimum 10 years' experience (manufacturing/retail)

- Experience managing large scale strategic projects in US or European based corporation

- Excellent leadership/interpersonal skills/communication skills

- Strategic thinking and ability to plan, lead, organize and execute

- Result orientated, self-motivated, dedicated, enthusiastic and energetic

- Committed to continuous learning

- Ability to travel locally and internationally

- Working Knowledge of Technology, Data and analytics including Microsoft windows and Office software applications

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