21/10 Rupali Sharma
Vice President - Human Capital at Matrix Partners India

Views:3160 Applications:773 Rec. Actions:Recruiter Actions:199

Director - Operations & Warehousing - Startup (7-12 yrs)

Mumbai Job Code: 858136

We are looking to hire a Director- Operations to manage the Warehouse and supply chain for one of our Series A funded portfolio company.

Ideal profile:

- Years of experience- 6-10 years

- Experience in managing e-commerce / D2C warehousing and fulfilment is a must

- Either has led warehousing/fulfilment operations in small/medium sized companies, or, in case of larger e-comm companies has led operations of a specific centre / city

- Has scaled businesses, seen fulfilment operations grow from smaller scales to larger setups

- Has led teams before

- High comfort with startup environment, ambiguity and fast-action

- Analytical bent of mind

- Obsessed about customer experience

Roles and responsibilities:

- Overall, spearhead all operations and logistics of the business across its multiple brands

- Manage warehousing operations end to end.

- Managing e-commerce fulfilment from our own warehouses (currently 3 warehouses in Mumbai)

- Managing 3PL fulfilment relationships (currently two 3PL warehouses, to increase presence across multiple cities with scale)

- Drive high productivity, cost reduction and error-free fulfilment operations

- Manage D2C logistics

- Work with third party logistics partners (Delhivery, Bluedart, Shiprocket, etc.) to manage cost, reduce RTO and minimize delivery TAT

- Optimize inventory levels and prevent stockout through carful inventory planning

- Manage B2B logistics from our manufacturing partners to warehouses

- Drive change and improvement in technology backbone for warehousing and logistics

- Work closely with other BU teams to optimize customer experience

- Build out the warehousing and logistics team

Note: Role will be based out of Mumbai (though in the near-term candidate may be outside Mumbai given lockdown situation, but eventually will have to move to Mumbai).

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.