Director - Operations & Service Delivery - Healthcare Practice - BPS

Enrich & Enlight is an Executive Search Consulting co, specializing in Leadership positions for the selected clientele. We have been retained by leading Global BPS company .Currently we are looking for Director Operations & Service deliver role for Chennai/Hyderabad location.

Please find the below the JD and request you to share your contact number to discuss.

Position :Director Operations & Service delivery

Client: Largest BPS industry in India

Location: Chennai/Hyderabad/Bangalore

Span of control: 200+

SBU size:12000

Reporting to VP and Global Head

As a Director Delivery and Head of Healthcare practice, the leader is responsible for revenue of the unit with 10000+ associates spread across multiple delivery locations in India. Profitable growth, people management, delivery management, strategic planning and transformational value creation are some of the critical result areas this role.

- Profitable growth-P&L

- Top line growth

- Profitability

- Budgeting and cost containment.

- Multiple client management.

- Drive Automation and Delivery Transformation Projects to create bottom line savings.

- Strategic planning-Portfolio management and account mining.

- Transformational value creation-Ops effectiveness and improved customer experience

- Service delivery-Operational delivery metrics and compliance.

Pranavi
Managing Director
Phone: 9677100410
Extn-201-Line-45034330
ENRICH & ENLIGHT BUSINESS CONSULTING PVT. LTD