Director - Operations - NGO

Description:

The Director - Operations will lead all core support functions of the organisation enabling programme teams to achieve our mission. She/he will oversee the efficient and effective day-to-day operations and delivery of HR, operations, and other administrative functions of the organization. The Director - Operations will have overall strategic and operational responsibilities towards driving the vision and mission of the organisation.

Primary Responsibilities include:

- Managing HR teams for both full-time employees and volunteers across India across all HR functions like recruitment, retention, learning & development.

- Growing a diverse, highly qualified team of staff and volunteers by providing coaching, growth, and personal development. Help establish the organisation as a great place to work and/or volunteer

- Planning, and directing the organisation's operations and other general administrative functions across all chapters nationally

- Coordinating annual budget reviews, monthly and quarterly reviews, and periodic forecast updates for the senior management.

- Building a strong culture of ownership towards impactful programme delivery among volunteers and employees

- Building structures, systems to support the execution of the programmes in the best possible manner with a focus on continuous learning, improvement, and rapid growth.

Preferred Education Qualification / Experience:

- Minimum five years of relevant work experience

- Any graduate: Having an MBA/relevant fellowship would be an advantage

- Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set, and achieve strategic objectives, and manage a budget

Knowledge, Skills and Abilities:

- Ability to drive outcome-oriented plans through the team's collective effort

- Strong alignment to the values of the organisation

- Strong influencing skills, people engagement, networking and listening skills

- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills

- Emotional maturity to empathize with the perspectives/needs of team members

- Strong IT skills and aptitude for adoption of digital technology

- Highly resourceful team-player, who is self-driven

Functional Details:

- Reporting to: Executive Director

- Expected Age: Below 35

- Scope: Full time