Deep passionate customer success leader, coupled with a driving motivation to solve customer problems and continually improve their experience What we are looking at, Must-Haves - Experience from Fintech industry - Proven experience in Customer support - Excellent written and verbal communication skills and relationship building skills - Minimum team size handled should be 30 members What will you do: - Provide leadership and direction to the Customer Support to ensure it discharges its mandate and meets expected goals, measures and targets required to achieve customer satisfaction. - Plan, develop and implement customer service policies, strategies, and processes for the entire organization to provide client-focused services and administrative functions. - Continuously improve existing policies, strategies, and processes.

Bangalore

Director - Operations - FinTech 

Director - Operations - FinTech  ,Job Description for Director - Operations - FinTech  in LeadHire in  Bangalore for (10-18) years of experience. Apply Now!

Job Description for Director - Operations - FinTech  in LeadHire in  Bangalore for (10-18) years of experience. Apply Now!