Director - Operations - F&A Shared Services - Shared Service Centre

We are hiring for a position of Director Shared Services Operations for a leading captive Shared service centre based at Hyderabad.

Location; Hyderabad (Looking for local candidates as client prefers Face to Face interview only)

Experience: 15 + Years heading Shared Services (Finace/HR/Procurement/IT)

Span of control: 500+

Reporting to : Director or Vice President of Client Support

Build Intercompany Relationships

a. Build collaborative win-win relationships with the USA based staff.

b. Foster continued growth of the company presence within our organization.

c. Provide excellent customer service to our internal and external clients

d. Perform client financial / accounting work as set forth by company policy

e. Champion the brand, product, and service quality within our organization

2. Staff Management

a. Exhibit inspirational leadership and build a talented, cohesive, results-oriented and healthy team environment.

b. Lead and manage the staff to ensure maximization of time and effectiveness in client service.

c. Mentor your staff. Provide suggestions on how to work more effectively, solve problems and provide value added services to the client.

d. Ensure that staff is adequately trained in the use of the tools.

e. Ensure adequate succession planning is effectuated through all levels of the organization