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11/05 Zoya
Talent Acquisition - Consultant at Avtar Career Creators

Views:4161 Applications:324 Rec. Actions:Recruiter Actions:0

Director - Operations - Client Service Delivery - Investment Bank (12-25 yrs)

Pune Job Code: 696766

Leading Investment Bank hiring for Director Operations ( Client Service Delivery)

Job Location : Pune

Salary : Not Constraint for the Right Candidate.

Skill set : candidate who's managing more than 3 LOB in IB Domain would be preferred

Job Profile :

- Flawless execution of client SLAs, meeting of deadlines

- Development, collation and reporting on all KPI dashboards reporting.

- Responsible for Compliance and Audit obligations for processes through extensive control and operations risk framework in line with corporate policies and guidelines.

- Attract, motivate, manage and develop a team of Service Delivery Managers/ Operations Managers that are focused at all times on service delivery to internal clients as well as external clients serviced from India

- Focus on  India People Strategy

- Communicate and help foster the brand.

- Production of various MIS reports for use by the senior management and LoB

- Developing and implementing tools to manage and improve Quality, Accuracy and Timeliness

- Ensure effective performance management of assigned Operations staff in India at all levels

- Initiate and assist in India strategic focus initiatives

- Financial discipline around all aspects of relevant operations

Direct and detailed input to compensation and incentive recommendations regarding all employees in Operations Director remit.


This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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