Director - Networking Data Center - FinTech

Hiring for Global Fin Tech leader, based in US.

Role: Head/ Global Director Networking (Data Center)

Technical Abilities required:

- Networking (Juniper, Cisco, Citrix, F5), Infrastructure (WAN, LAN, Datacenter, VOIP, Wireless), Network Technologies (VPN, MPLS, Routing, Switching, Firewall, Load balancing)

- Advanced Troubleshooting,

- Team Management

- ITIL Process Knowledge

- Excellent communication and organization skills

- Customer Service skills that focus on raising customer satisfaction

- Highly-skilled network technician who can assume the lead role in troubleshooting major network issues.

- Provide Tier 3 network problem isolation, determination and resolution using various diagnostic techniques, equipment and vendor resources

- Guide team members and members of other groups in troubleshooting efforts to ensure quick resolution

- Provide training to others in various areas of networking.

- Communicates with clients and internal teams regarding problem-solving, testing, and related activities.

- Ensure all technicians adherence to documented Change and Incident management policies and procedures. As well as update the same when appropriate

- Work with various network hardware/software vendors, carriers to resolve problems

- Must have great attention to detail in planning and Documentation.

- Able to prioritize tasks and work under pressure

- Mentor, Lead, Motivate and develop organizational skills

- Develop process to improve operational efficiency by enhancing service quality & optimizing delivery times

- Report development for executive summary on outage impact, duration, root cause analysis, mitigation and prevention

- Perform other related duties as assigned.