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Manager - HR at Pylon Management Consulting Pvt. Ltd.
Views:415 Applications:94 Rec. Actions:Recruiter Actions:2
Director - Mortgage - Real Estate (7-20 yrs)
Responsibilities:
- Responsible for transiting the US mortgage process to India.
- Design various transition tool kits, transition manuals based on various methodologies, SOP, Process maps and Training Manuals
- Required to handle a team across multiple US Mortgage processes i.e. loan processor, underwriting, closings and post-closing processes, audit.
- Responsible for managing processes/SOPs, streamlining workflows and enhancing employee engagement levels within an organization.
- Responsible for handling US clients for Residential Mortgage Processing.
- Responsible for client engagement and escalation handling.
- Responsible for productivity improvement.
- Responsible for Attrition & Succession planning.
Experience Required:
- Minimum 7+ years of experience in managing team
- Should have experience in US mortgage industry (Underwriting, closing, post closing, loan processing)
- Have handled end to end transitioned of a process in past.
- Strong business knowledge and analytical skills
- Process oriented.
- Excellent interpersonal and communication skills.
- Flexible in terms of timeshifts, based on business requirements
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