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05/05 Arjun Adlakha
Business Head at Xpert Conexions

Views:651 Applications:205 Rec. Actions:Recruiter Actions:27

Director - HR Shared Services - Manufacturing (12-25 yrs)

Noida Job Code: 1090596

Head of HR Shared Services

- Automate the employee lifecycle.

- Maintain data accuracy and integrity in HRMS.

- Monitor Quality check and Data Audit processes. Implement improvements for better operational controls.

- Monitor requests/transactions to be processed within the agreed SLAs Quality and Turnaround time.

- Drive process improvement ideas to enhance the process, customer satisfaction, quality or TAT of the existing processes. Motivate the team to come up with process improvement ideas.

- Work with HRMs/HRBPs to resolve any exceptional requests and lead special projects.

- Manage escalations and conduct RCA for resolution of quality issues.

- Take ownership of the process documents and checklists and ensure that these are up to date at all times.

- Foster a client-focused environment and mind-set to ensure delivery of an exceptional employee experience

- Lead the HR Support Transformation ; a large, global project with impacts across the HR function. Serve as the overall project leader, driving the integration across key work streams

- HR Technology

- Shared Services Evolution

- HR process stream lining

- HRIS Data Integrity

- Position Management

- Design an employee centric HR Shared Services function of the future

- Build the resource plan to support the future Shared Services vision, balancing the efficiencies of a centralized hub with the local knowledge required to provide effective support.

- Develop the framework for identifying and evaluating work that can transition to Shared Services, oversee comprehensive process documentation, and ensure the HRSS team has the right skills, knowledge, and capability to deliver.

- Build an effective quality assurance program and a culture of continuous improvement.

- Develop deep partnerships with Regional and Functional HRBPs and COE leaders.

- Ensure smooth transitions and HR Business continuity.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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