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06/05 Martin Renila
Leadership & Niche Hiring at Saaki Argus Averil Consulting

Views:4911 Applications:84 Rec. Actions:Recruiter Actions:2

Director/GM - Media Intelligence - BPO (13-20 yrs)

Tamilnadu/Coimbatore Job Code: 448313

- 15+ years relevant experience, preferably in managing content or research teams with exposure to news/events editorial activities. Team membership of multicultural teams / global teams is an advantage

- MBA or Master's degree in Management, Journalism or Mass communication

- Manage operations with experience in handling large volumes and dynamic resource allocation

- Plan, forecast and manage in a dynamic environment and prioritise the work according to delivery expectations

- Implement quality standards to achieve process excellence while identifying automation opportunities to reduce manual intervention and optimize cost & productivity

- Responsible for client satisfaction as measured through CSAT scores

- Communicate and collaborate with internal stakeholders and clients (both at onsite and off-shore) to understand their pain areas-working to apply their insights to challenge and modify current approaches/ways of doing thing

- Support opportunity pursuits (differentiators, underlying risks, scope) and identify areas of value add that can be taken up for account mining

- Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/processes (s) in liaison with key stakeholders

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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