Director - Fulfillment Centre/Warehouse Operations - eCommerce

Designation: Director- Fulfilment Centre Operations

Location - Mumbai

Job Responsibilities:

- Spearheading Fulfilment Centre Vertical for Company.

- Planning, Design, Operationalization of New fulfilment centres.

- Monitor FC Operations and identify improvement opportunities.

- Work closely with Logistics and Retail Operations Heads in reviewing and optimization of distribution network.

- Work with External Supply Chain experts to implement global supply chain initiatives within organization.

- Accountable for Planning, Design, Operationalization of new optimized delivery networks and delivery flexibility with the help of central teams.

- Drive continuous improvement and operationalize Business process Innovation.

- Accountable for Delivery Quality assurance.

- Financial budgeting & execution - PNL accountability of grocery operations pan India.

- Develop, mentor and motivate the team spread across locations to achieve higher goals.

Skills and Competencies:

- Strong stakeholder management skills across Operations, Business Finance, Inventory Planning, Merchandising and Category, Marketing and Customer service teams.

- Strategic and long term thinking.

- High degree of Business knowledge.

- Extraordinary Change Management skills: Processes, Policies, Training & Systems

- Strong communication, interpersonal skills

- Strong bias for Impact based Action.

Expertise:

- 12+ years experience with operations and supply chain.

- Strong experience in scaling up of supply chain.

- Strong people management and cross functional leadership experience.