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15/11 Ruchika Bhardwaj
Managing Partner/Founder at Workoid Consultants

Views:2388 Applications:219 Rec. Actions:Recruiter Actions:26

Director - Facilities - Service Industry (15-25 yrs)

Delhi/NCR/Gurgaon Job Code: 511750

Candidates from Service Industry may apply

Armed forces + Corporate Exp

Age - Max 47 years

We are looking for a Director - Facilities for a client with a global presence based at Gurgaon.


Location : Gurgaon

Role : Administration

Reports to : SVP - Operations & COO

Education : Post Graduate Professional Qualification

Experience : Around 17 yrs of work experience with Service Industry / defense Background ( Last rank help - Major or Colonel equivalent) . Corporate Exp should be more than 6+yrs

CTC : As per Industry Standard

Working Conditions : 12 noon - 9 pm, 5 days working

Technical Skills Knowledge of utilities & equipment pertaining to building's high side & low side services

PC Skills Outlook Express & MS Office

Other Skills Manpower Management, Leadership, Analytical, Office Leasing & Interior Fit-outs & Negotiations


Principal Responsibilities include providing safe and secure environment at the office premises, upkeep of facilities, vendor management, utilities management, cafeteria management, transport cab operations, energy conservation, employees services initiatives. The basic purpose of the job is to provide a comfortable, hygienic, safe & secure work environment and transportation to the employees and the general level of responsibility is to provide maximum satisfaction to employees by providing quality services to them. This role reports to SVP - Operations & COO and makes an interesting career, as the purpose of this position is to keep the employees & senior leadership satisfied from all perspective, which can be challenging at times to met/ manage the expectations. However, accomplishment of the tasks and assigned responsibilities provide immense satisfaction at personal & professional level with great sense of achievement.


Cafeteria Management - Providing hygienic and healthy food to employees by taking necessary stesps: On time food arrival, daily food testing and monitoring, quarterly surprise kitchen visit, adherence of compliance, monitoring on daily feedback from employees using feedback device and accordingly taking action on vendors to improve the quality. Monthly food festivals and branded food day at the Cafetarias to ensure continuous improvement in employees services & individual experience. Ensure value of services is in line with prevailing market standards.

Event Management - To ensure successful execution of events like Annual Day, Semi-Annual Day, Festival Celebration like Holi, Diwali, GM offsite, etc. from Security, F & B & Facilities perspective to ensure incident free conduct of events on a stretch level.

Safety & Security of the Buildings, Company Assets, Employees and Staff: Ensure no untoward incident related to safety & security of the buildings, assets and employees. Provide Safe 'n Secure working conditions and ensure employee awareness & cooperation towards good practices. Maintenance & Upkeep of all safety, security & survilance systems inside the building complexes. Adherance to statuatory compliances and fire safety norms of the building by organising regular fire fighting & earthquake evacuation drills

Maintenance & Up-keep of Facilities: Hygienic & pleasant office environment by daily facility round, monitoring of checklists and completion of snags within TAT. Daily briefing, on job training & weekly training by external training programme on basic etiquettes, do's & don- ts, cleanliness & hygiene and for housekeeping staff. Adherence to statutory compliances of the vendors. Quarterly communication on "Keep Your Workstations Clean".

Facilities Helpdesk Management: Facility Helpdesk to ensure prompt responses & quick actions to resolve employees queries & issues and take feedback for continuous improvement. Timely closure of employees' requests as per SLA and keeping track to ensure employee satisfaction.

Team Members Professional Development, Mentoring and Motivation & Retention of high performance individuals: Regular Team meetings and promoting excellence by training, mentoring & grooming of the team members so that they adapt systematic, structured and solution based approach. Promote skip level and one to one meetings to impart proper guidance to all the team members. Organise internal & external trainings with support from L & D Team with different topics and other web-based trainings. Provide encouragement & motivation to the team members by driving periodic R & R programs for not only the on-roll employees but also the outsourced staff (Security & FM Services) and Drivers

Vendor Management & Cost Reduction Initiatives & Contracts Management: Vendor Contract Management as per the T & Cs and SLAs. Regular interaction with the vendors to ensure continuous improvement in their performance. Vendor Performance evaluation and counseling to ensure excellence & right kind of service delivery. Guide the vendors to submit timely MIS Reports as per the prescribed format and get such formats created thru the vendors themselves by guiding them appropriately. Vendor Contract Management as per the T & Cs & SLAs.

Responsible for overall Transport operations : including maintaining OTA of Cabs - 95%, Cab Seat utilization over 92% and keep the Transport operations incident free wnd within the given budget.

Purchase, Maintenance & Upkeep of Equipment and their AMC Contracts : Adherence to SLAs & timely renewal of AMC's by maintaining the AMC trackers

Cost reduction and energy efficient solutions in New Site Built-out : Evaluate all vendors on key deliverables on quarterly basis vendor scorecard . New initiatives to improve energy efficiency and reduce cost.

Manage Fire safety, PA and Electronic Security Surveillance Systems : Liaison with vendors to ensure upkeep of security, fire safety and surveillance systems (fire alarm, PA, access control, CCTV etc)

If the above role excites you, Kindly share your updated Photo Word (Docx) resume with the below mentioned details -

Ok with the same 12 noon - 9 pm :

Current Residence Location :
Ed Qual and Year :
Total Exp :
Exp in Defence Services (Yrs) :
Last Rank Held with Year :
Exp in Facilities Management (Yrs) :
Exp in Transport Management :
Employee strength you are currently catering to :
No of Locations / offices you are currently managing :
Industries worked in :
Current Organization :
Current Desgn (Yrs) :
Hierarchy in your current organization :
Current CTC (Fixed + Variable) :
Expected CTC :
Notice Period :
Min NP you will be required to serve (Buyout options, Leaves etc) :
DOB & Age :

Team Workoid

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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